Bespoke business applications
Web applications built around how your business actually runs, whether we built them or you inherited them.
Application support & maintenance
Application support and maintenance for South African businesses.
Your business runs on software that someone has to look after. We keep custom and bespoke applications running, fix them when they break and update them as your business changes. 31+ years of delivery, on-site in Gauteng when it matters.
One team for the whole system
Fixes, updates, security patching and small changes from the same people who understand how the application fits your business.
What we support
The software your business depends on.
CRM and MRP systems
Customer, quoting, stock and production systems that the business depends on every day.
Integrations and data feeds
The connections between your systems, such as accounting, ordering, stock and reporting, that quietly stop working.
Websites and customer portals
Sites and portals that need to stay secure, fast and up to date.
Mobile apps
iOS and Android apps for staff, customers or the field.
What is included
Looked after, not left to age.
- Fault fixing: when something breaks, we find the cause and fix it.
- Updates and security patching, so the system does not fall behind.
- Small changes and improvements as your business and your processes change.
- Clear communication: you know what was done and why.
- Documentation, so the system is never a black box that only one person understands.
How it works
From first conversation to a covered system.
01
Tell us what you run
What the system does, what it was built with, who uses it and what keeps going wrong.
02
We review it
A short, no-commitment look at the application, hosting and any documentation, so we know what we are taking on.
03
Agree what is covered
A written scope in rand: what is supported, how quickly we respond and what counts as a change.
04
We look after it
Fixes, updates and changes as they come up, with a clear record of the work.
FAQ
Can you support software you did not build?
Usually, yes. We start with a review of the application, the hosting and whatever documentation exists, then tell you plainly what we can take on and what we would recommend before we do.
What does application support cost?
It depends on the size and age of the system and how quickly you need a response. After a short review we quote in rand, in writing, before any work starts.
How is support arranged?
Many of our clients keep us on a support agreement that renews each year, so the system always has someone looking after it. We can also help on a once-off basis when something breaks.
Do you work on-site?
Yes, across Gauteng when it helps, and remotely otherwise. We are based in Bedfordview.
Can AI reduce the support load on our systems?
Sometimes. Where AI can take routine work off the support queue, for example triaging requests or keeping documentation current, we will say so and show you the numbers. Where it will not help, we will say that too.
Still have a question?Ask us directly. We reply within 2 business hours.
Not sure what your system needs?
Tell us what you run and we will review it, with no commitment.
Talk to us about your system